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We only
sell our degus in same sex pairs or more. Because of the hard
work we put in to making sure their genetics are super healthy, we
can't give the same person males and females from our stock- that
would just be silly! This also means that where a list member is
waiting for either sex degus, they are waiting for either
two or more male pups or two or more female pups (i.e. they
just didn't mind which).
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Our degus
breed once every year, during breeding season. This means we
have pups every year between January-April, and we often have
more than one litter at once depending on how many of our
females have been successfully mated. This means that although it
can seem a long time to wait, once breeding season approaches things
get moving very quickly! It also means that if you're unlucky enough
to miss out on the current year's litters, you will have to wait
until next breeding season for your pups. Sorry, but our girls need
time off! ;)
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We send
out e-mail updates once a month to all list members. These
updates contain your waiting list position, the latest news from us
and an estimated length of time until our next litters. Things may
seem quiet during the post-breeding season, but don't forget you can
contact us any time for the latest news!
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We ask
all list members to provide a contact phone number. Although
we prefer to keep in touch via e-mail, Chloe does call each list
member during pup weaning when they have been allocated pups. This
is just to confirm that they are ready to take them home, and to
arrange a time for collection. If you don't provide a contact number
it is much harder for us to allocate pups to you, and in the worst
case it could result in removal from the list if you don't respond
to our e-mails. Don't worry, though, we make every effort to ensure
this won't happen and will provide plenty of warning. The easiest
way to prevent loss of your place is to keep in touch!!
Please let us know if you plan to go away over the breeding season,
so we understand if we don't hear from you.
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You will
need to bring a cage suitable for transporting your degus home
when it's time to collect your pups (unless we are delivering them).
We find the best type of cage to use is a medium-sized wire frame
hamster cage. Don't worry if this cage has a plastic base, as your
degus will be unlikely to chew the base on their first trip home,
and we can provide plenty of hay for them to eat instead. This cage
will also come in handy for other transport purposes, such as
cleaning your degus out, or if they ever need to visit the vets. DEGUS
DIE IN HOT CARS, so please make sure you read through the advice
on traveling with degus before you come to collect your pups-
planning is the key.
We
reserve the right to remove people from the waiting list, although
we make every effort to give plenty of warning. We have a lot of
trouble with people who ask to be put on the list to wait for our
pups, then, once they are allocated pups, 'disappear' and do not
respond to any of our e-mails, phonecalls or texts. We think that
this is just plain rude, and it is not fair on people who
have been devoted to waiting for our special degus. In particular,
it is not fair on our pups, as it delays our allocation process when
they could already have been taken home and started bonding with
their new owner. Please treat the waiting list, and our degus,
with respect. It doesn't take a minute to e-mail and let us know
you would like to be removed from the list.
When
you first ask to be put on to our waiting list, we e-mail every list
member the same few simple questions about degu care. This is just
so we can be sure you're ready to give a good home to your degus,
and all the answers can be found on Degutopia's website. Don't worry
if you don't get all the answers right first time- we always help
you on the areas you need to read up on!
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